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Directly Support Automation

Directly is a leader in support automation, helping enterprise companies launch and train virtual agents that double their automation rate. <br><br>Companies like Airbnb, Microsoft and Samsung use our expert-in-the-loop AI platform to tap the expertise of their most experienced customers, delivering content, training and answers to their virtual agent to significantly boost performance.<br><br>As an expert, you can use this app to: <br>* Access your personalized dashboard and view new questions<br>* Receive instant alerts for questions and reward updates<br>* View ratings of your responses<br><br>Please note: this app is for users who have been invited into a customer service program by companies working with Directly. For more information, visit www.directly.com.